Career Opportunities

Join our team!

Gem Young offers a rewarding work environment for associates who are talented and motivated, and demonstrate teamwork. The company recruits candidates with diverse backgrounds and all levels of experience to fill positions available.

In addition to a favorable workplace environment, Gem Young employees enjoy:

  • Health and prescription drug coverage
  • 401(k) plan
  • Free group term life insurance
  • Competitive paid time off policies
  • Business casual dress code

If you are interested in talking to us about a possible career with Gem Young, please email your cover letter and resume to


Customer Service Representative

Customer Service Representative

Our Customer Service Team is currently seeking an individual to support our dedicated Risk Management Advisors.

In addition to the drive to succeed and the ability to think outside your job title, we require:

-Proven Problem Solving Skills
-Technological Expertise
-3+ Years of Customer Service Experience (Insurance Industry/Licensing Preferred)
-High-Level Attention to Detail and Results Driven

· Prepare, review and submit personal lines changes, including but not limited to auto, home, dwelling fire, personal umbrella, watercraft, RVs, motorcycles.
· Walk-in client personal lines assistance.
· Take loss reports, immediately forward claim reports to carriers.
· Execute and immediately forward all coverage binders and/or applications for insurance to respective insurance company on or before date coverage bound.
· Accepts premium payments
· Promptly advise client of cancellation and/or rejection of coverage by carrier.
· Answer company correspondence promptly
· Data entry of client policy/file information, changes, adjustments.
· Add/remove vehicles to existing policies at client request
· Review home & auto policies for premium / coverage opportunities
· Assist RMA with new home purchases by existing clients
· Take potential client information on RMA’s behalf as needed using fact finders

We offer a competitive salary, 15 days of PTO, 401(k), comprehensive health insurance, and a progressive work environment.