ATTENTION GRANGE CUSTOMERS: We’ve been vigilantly monitoring the progression of COVID-19 (Novel Coronavirus) and want to ensure our clients don’t suffer additional hardship. Therefore, we’re suspending cancellations of policies due to nonpayment of premium. In doing so, we will not issue late pay notices or charge late fees. This suspension will begin at 12:01 a.m. EDT on March 18, 2020, and end at 11:59 p.m. EDT on April 6, 2020.
This is not a waiver of payments due during the suspension period, but an extension or grace period to pay premiums for those directly impacted by the circumstances surrounding COVID-19. Please contact our billing support team at (800) 425-1100 with questions or concerns.
At Gem-Young, our first priority is the safety and well-being of our clients and staff.
We are open for business, but we will be practicing social distancing as per the CDC recommendations. If you need to make a payment, please call our regular phone number during business hours, and we can process a payment by phone, or you can mail your payment DIRECT to your insurance company (the address on your bill).
For all other questions and changes, please call as usual-our Client Service Team is ready to assist you 330-533-7941
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